Apology Message To Customer For Late Delivery

Here are apology messages to customer for late delivery quotes that you can read and use in your apology letter. These apology messages to customer for late delivery will definitely help you a lot in delivering your apology message.

Apology Message To Customer For Late Delivery

1. Dear Customer, Apologies for the late delivery. Previous shipment was delayed by circumstances beyond our control. We have been dispatched and are end route to you. Please contact customer service if you have any issues.
2. Thank you for your order. Our sincere apologies for the delay in delivery. We will deliver this order at the earliest. We hope you continue to support our business and we promise to make our customers happy.
3. Thank you for your patience. I hope that you will forgive us and accept our sincere apologies for a delivery late. We will do our best in the future to meet your expectations, and we hope that you will again entrust us with your orders at a future date.
4. I’m so sorry for the late delivery, but I appreciate how you were patient with me until I handed it to you. You are a wonderful customer and I hope you will continue to support us in the future.
5. I do hope you had a good weekend and were able to relax. I sincerely apologize for my absence in this past week, as you are a valued customer, I really did not want to leave you without your delivery. I will do my best to deliver in the next day or two. We are experiencing some issues with our website and we are working to resolve them ASAP. Thank you for your patience,
6. I am so very sorry for making you wait. I know that you have not been happy with the service that we have been giving, but I understand how much you rely on us. We will strive to give you better service in the future and hopefully regain your confidence in us.
7. Sorry we missed your delivery today. We have been very busy. Please contact us if you have any concerns or questions. Thank you for being a valued customer!
8. Hi there Harry, I just wanted to say sorry again for all the trouble my son has caused you, it’s not his fault, he’s just a rascal, but if we have caused you any problems, we are sorry and I would like to offer you 5% off your next order.
9. Hello, your order of thread has arrived at last. We are very sorry for the delay. Thank you for your business and have a nice day.
10. I am sorry. We are having so many problems with your order & this is the last chance we get to try and get it right.
11. I apologize for the delay. I know how important the package is, and I assure you that it will be sent out as soon as possible.
12. Our sincere apologies for the late delivery, Customer Service has been notified of the situation. We hope you enjoy the flowers.
13. I was trying very hard to make yesterday’s delivery on time, but got there late. I sincerely apologize for the delay and your inconvenience. I’ve looked into what happened and will take care of it so it doesn’t happen again. Again, I am very sorry. Thank you for being a loyal customer.”
14. We are terribly sorry for the delay on your order. We noticed that the package had not arrived at the address provided. Unfortunately, there is no way to identify where it was delivered to. We hope you are understanding of this unfortunate event and we will do our best to deliver your order as soon as possible.
15. I apologize for the late delivery of your package. The temperature was unusually high the day we delivered your package and our refrigerator truck broke down on the highway, delaying all deliveries by a few hours. We appreciate your business and hope you understand that issues like these are beyond our control, but we will do everything we can to avoid them in the future.
16. Dear Customer, we are sorry to inform you, that you will have to wait a little longer than expected to get your order. We hope, this excuse will be enough for this situation.
17. I’m so sorry for the delay. We were having problems with our delivery trucks and it caused a huge backlog. We appreciate your understanding about this situation, and I want to make it up to you. You will receive your package at no additional charges.
18. I’m so sorry for the delay in your package delivery. Unfortunately, we were shipping packages out so rapidly that one of your items was placed on a truck before all data entry was finalized. We hope that this does not cause you any inconveniences.
19. We are sorry for the order delays; we want to ensure that you will receive the product on time. We promise to deliver it as soon as possible, though not on the mentioned date. Please accept our apologies for any inconveniences this causes and we thank you for your understanding and patience.
20. I am so sorry I was supposed to have your order ready yesterday and you haven’t received it yet. It will be available for pick up at the office tomorrow afternoon. Have a wonderful day!
21. Hey there. I hope this card finds you in good spirits. I just wanted to let you know that your gift meant the world to me, I’m sorry it took so long to get it to you. I just got back into town and found it had been delivered.
22. Apologizes for the delay, saying that their mistakes were beyond their control and would try to be more careful in the future.
23. I’m so sorry your package arrived late, we had just had a spike in demand and I must have missed your order. I hope you enjoy your flowers. And again, so sorry for any inconvenience this may have caused you.
24. I am so sorry for the delay with delivery of your product. We tried to track your package and found that it was delivered a few days ago. I am looking into this matter now, please call me to explain what happened. Thank you for your understanding!
25. I am so very sorry that your order didn’t get to you on time.  I have made sure to have the items shipped out of our warehouse as quickly as possible. Please accept my sincerest apology for any inconvenience this may have caused.
26. Thank you for your email. I’m very sorry to hear that you’re disappointed with the delivery of your package, and I am grateful that you brought this issue to my attention. I am so very sorry that this has not been resolved to your satisfaction. I would like to offer a gift certificate or coupon code as a token of goodwill or partial compensation for any inconvenience caused, in order to ensure the next time packages are delivered you will get exactly what you expect.
27. I’m sorry to hear that you were surprised by our delay on this order…there were a few problems with the delivery and we hope you can forgive us. The surprise was very good a little bit broken and damaged, but still very good! We hope you receive your gift in a timely manner.
28. Dear Bryan, I just wanted to apologize for the delivery of your package. That was completely unacceptable and this kind of delay is never supposed to happen. Please allow me to offer you a $50 coupon towards your next order as compensation. Give me a call at your earliest convenience so that we can discuss this!
29. I am very sorry to hear you did not receive the message yet. Sent this message again, hoping you will be able to see it. Thanks for your understanding.
30. We apologize for the delay in your order. A new shipment is expected to arrive within the next week. Thanks so much for your patience.
31. I’m sorry for the late delivery of your parcel; I believe this apology is overdue, but nonetheless it is important that you know. I have personally taken responsibility for the delay and have been working around the clock to ensure this does not happen again. Because I know my customers are the reason I am in business, rest assured that I will always bend over backwards for your service.
32. Please accept our apology for the late delivery of your parcel. We have done our best to deliver the parcel on time but we have encountered problem. We hope you understand and will forgive us. Thank you!
33. I am so sorry we were late. We got stuck in traffic and had to make a few deliveries before yours. I hope this cake makes up for it. I really appreciate you as a customer, and I don’t mind going out of my way to make sure you are happy.
34. I’m writing to let you know that I am very sorry for the late delivery of your package. If there is anything I can do to help make things easier, please don’t hesitate to contact me. Sincerely, Stuart
35. We would like to sincerely apologize for the delay. We’ll ensure that this will not happen again. Because we love your business, we have decided to offer a 20% discount on your next order, no strings attached!
36. We’re so sorry for the inconvenience! Please know that I had to take the time to share these with you and to give you my heartfelt apology. Under normal circumstances, I’d be extremely upset about missing our deadline, but this time it was just unavoidable. Still, it really sucks for me not just because of my loss, but because I have a chance to make your life easier in time.
37. I didn’t get a chance to say today that I’m sorry for the delay in making your dress. I love you so much and I never want to let you down. I’m going to make it the best possible dress I can, even though I know there are other people who need my time more than you do.
38. Dear Sir/Madam I am so sorry for the delay in this delivery, I measured the day wrong and thus the mail driver was waiting at my shop too early! I will ensure it does not happen again next time. I hope that this does not put you out too much for your business, it is always my intent to provide you with a speedy and quality service.
39. I am very sorry for this inconvenience. I made an exception to let you know that the package was not delivered on time because of [embargo]. Further delay is prevented by our policy. I am so sorry for the late delivery, but I can appreciate your patience, no matter how long it takes to receive your order.
40. I wanted to say sorry for the late delivery of your order. The poem was due to arrive on time but the courier company couldn’t get it here on time. I hope it will arrive soon when I reship it for you.
41. I’m sorry for the late delivery. I’ve been really busy lately. Thank you for your patience and understanding. I hope we can remain friends.
42. I’m sorry you were unhappy with your delivery. I have refunded you for it and I hope you enjoy your product. If there is anything else we can help you with, please feel free to get in touch.
43. I was wondering if you got the package I delivered to your house. I thought it would be there by the end of yesterday. Sometimes things get delayed in the mail and I hope that didn’t happen because I wanted to make sure it reached you in time for your trip.
44. It was a pleasure to hear from you. I apologize for the delay. There was a last-minute hiccup and I am glad that we could work through it. I am truly sorry for the trouble.

Also See: Apology Letter For Food Delay