Apology Message To Customer For Delay

Apology Message To Customer For Delay

Below are some collections of Apology Message To Customer For Delay.


Apology Message To Customer For Delay

  1. Due to unexpected circumstances, there will be a slight delay in completing your order. We apologize for any inconvenience this may cause you. We know you want your order fast, and we are working hard to deliver it.
  2. I’m so sorry for the delay in your order. Our website was down which caused some problems and wait times with orders. Please accept this small gift as a token of our gratitude.
  3. We deeply apologize for your inconvenience due to the unexpected delay in shipping. Our technicians are working round the clock to ensure that your order is fulfilled as soon as possible. We know this is a really frustrating situation. Please accept our apologies.
  4. Hi! I just want to say I’m sorry for the delay, but it was in a positive tone to maintain a good relationship, by not showing dishonesty with the problems and distancing myself from all responsibility. I’m sorry if you were inconvenienced. I’ll be more than happy to while this is being figured out. Please let me know if you need anything else, and I’ll do my best to help!
  5. I’m sorry for the delay in shipping your order. We are receiving a larger volume of orders than we are able to ship out. I will get this shipped out to you as soon as possible and send you a confirmation email.
  6. Thank you for your patience as our team investigated the issue. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the situation.
  7. I know you must be frustrated with the lack of help from the support department. I am sorry, I do not know what is going on but I assure you I will be more than happy to assist you with this issue.
  8. I deeply apologize for the delays. I realize that it is a special time of year and I’m doing my best to get everyone their orders as soon as possible. Thank you all for your patience.
  9. Thank you for contacting us! I’m sorry and I understand that you need your order very soon; we really care about our customers and don’t want them to wait too long. We will rush your order as soon as possible. Sorry for the inconvenience. I hope in the future you will shop with us again.
  10. I am so sorry for the delay. Due to several problems out of our control, our gift delivery timing will be delayed. We feel bad about this and are working as hard as we can to put things right. You will soon receive your present.
  11. We are sorry for any inconvenience our delay might have caused you and want to reassure you that we do everything in our power to deliver your products within a reasonable timeframe!
  12. Hey, I am really sorry that we haven’t shipped your package yet. We have been very busy lately. It should be shipped in a few days though. Sorry for any inconvenience that may have caused you.
  13. I am sorry you are experiencing the delay. We are working as fast as we can to resolve the issue. I will personally call you when this issue is resolved.
  14. Thank you for your patience and understanding regarding this matter. Your business is important to us and we apologize for any inconvenience caused.
  15. I’m so sorry I’m late with my order. I have been sick and it has been very difficult to get orders going. Thanks for being patient though!
  16. I’m so sorry for the delay! I hope there is no lasting damage and that you can once again enjoy all that this world has to offer.
  17. I apologize for the delay in getting your report to you. I have tried numerous times to contact my colleague but haven’t had any success. I wanted to get this info to you as soon as possible so I will be sending you a new report later today.
  18. We are very sorry for the inconvenience caused due to the delay in delivery of your package for which we understand your inconvenience. We make every possible effort to meet our commitment towards customers and will ensure that there are no such delays in the future.
  19. I know you are anxious to receive the package. It was by no means intentional. We normally never deliver any packages later than tomorrow, but due to some unexpected personal issues on the part of one of our employee’s (who normally does our deliveries) we have been running a little behind schedule. I apologize for that and understand if you’re upset about it. I assure you I will see to it personally that the package is sent out TODAY using First Class Mail at no additional charge.
  20. I know that you are upset with us and I want to explain what happened. There was a problem at our headquarters in the distribution center. Our workers were short staffed and the truck arrived late. I apologize for all the inconvenience this has caused you. The customer was very happy with this email and did not need further communication from our customer service manager!
  21. We are sorry that this order is taking longer than expected. We are working hard to ship it out, and we will ship it as soon as possible. We appreciate your business and look forward to serving you again.
  22. Thank you so much for your patience and of course we will cover the whole shipment cost. We hope you’ll enjoy your purchase and have a great day!
  23. I’m sorry for the delay. I completely understand your frustration, but was not able to resolve this issue because I was also still waiting for confirmation on my end. To help expedite things further, please provide your order number so that it may be looked into more thoroughly with the shipping team.
  24. I know that I promised to have your parts to you by Wednesday and I am really sorry to say that I will not make it. I am having a really rough time at the office right now. My boss has been on my case over a couple of issues and she has me taking extra meetings about it until this Friday when the issue will be resolved. The good news is that after this Friday I won’t be bothered anymore about it, but unfortunately, I won’t be able to get your work done!
  25. I’m proud of how hard we’re working to turn things around and make sure this never happens again. For a brief period today, shipping was delayed due to communication issues between a few of our teams. I promise you we’ll improve our internal communications so that delays like this will not happen again.
  26. we would like to apologize for the delay in shipping, orders can sometimes be back-logged which causes some products to ship later than your desired date. We will strive to make this right by getting your order to you as soon as possible and showing our gratitude for your business. We hope that you enjoyed doing business with us and we look forward to working with you again in the future.
  27. My dear, I am sorry for the delay, and I deeply apologize for the inconvenience it caused you. However, I am glad to finally tell you that this order can be shipped on the 15th of April. I know it’s not what we initially agreed upon, but please understand that this particular item is liquidated and has a limited availability. I hope this helps to solve your problem.
  28. I apologize for the delay of your order. Thank you for your patience and understanding. Our customer service department will contact you within 72 hours to complete your order. We appreciate your business and look forward to serving you again soon!
  29. I’m sorry for the mess and delay. Your package will be shipped out to you by Tuesday. We appreciate your understanding and patience.
  30. I’m sorry this message is so late! I would really appreciate it if you could take a minute to write me some feedback on the product you received. No, don’t worry about writing a review or anything too formal. Just a simple thought or word of encouragement helps a lot! Please let me know if I can provide anything else.
  31. Thanks so much for your patience; it’s very much appreciated! I’m thrilled that we’re talking, and I’m happy to report that we are now shipping the rest of your order. We’ll be sure to send you an email confirmation when it ships, with a tracking number. In the meantime, if there is anything else I can do for you, please don’t hesitate to contact me.
  32. Unfortunately, we may need to push back the ship date of your order. We want to make sure everything is perfect when it arrives at your door. We are really sorry for the inconvenience and appreciate your patience.
  33. Hey, I’m sorry for the delay. It’s been crazy busy at work and I haven’t had a chance to get your order in the mail. I promise that it will be in the mail first thing tomorrow morning.
  34. We are so sorry for the delay in response. We found that your ticket is in pending status. We’ll get back to you as soon as possible.
  35. Thank you for being patient with us. There was a delay in the production of your order and we deeply apologize for this issue. We are happy to report that the issue has been resolved and you can expect your package sometime tomorrow. Again, I will like to thank you for choosing Town Gift Shop as your source for high quality products at affordable prices.
  36. We are writing to express our sincere apology for the delayed delivery of your item. We have recently experienced an unusual number of delays in our system. While none of these delays has resulted in a loss of any packages, it has had an impact on the delivery times of your individual packages, so we deeply regret the inconvenience this must have caused you and we will look into the issue further to prevent future problems.
  37. I’m so sorry for the delay, we did everything to avoid it. We delayed only because we did not want to make any mistakes! I know it’s no excuse, but we really tried our best. Thanks for your understanding, I hope this message makes you feel a little better!
  38. I’m sorry for the delay in getting your order out to you, but I hope it is worth the wait. I hope you will accept this as a small token of my apology and thank you for your support.
  39. To the customers that didn’t receive their package, we wish to send our apologies. Sometimes, things don’t go as intended, but it’s never our intention to delay your orders. To take a closer look at what happened and find out how we can improve our services, we kindly urge you to participate in this survey:
  40. I apologize for delivering your order late. I know this situation is unpleasant, but I’d like to add that I’m very glad you were understanding about it.
  41. I would like to sincerely apologize for any inconvenience caused due to the delay. We want to work as efficiently as possible, so a revision was inevitable as we discovered some errors that needed correcting, and therefore you may experience further delays during this period.

Also See: A Sincere Apology Message To A Customer For A Serious Mistake

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